499 Date's Terms & Conditions — Know the Rules, Stay Safe, Play Smart

499 Date An international online betting and gaming platform serving users in Bangladesh and select other countries. These Terms and Conditions ("Terms") apply to the 499 date website, mobile app, and all associated services.

By registering or using 499 Date, you confirm that you have read and agreed to these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy in full. If you do not agree with any of these terms, please refrain from using 499 Date.

• 499 Date reserves the right to modify these Terms & Conditions at any time.
• Continued use of the service after updated Terms & Conditions are published will be taken as acceptance of the new terms.
• The Bengali version of these Terms & Conditions shall be considered the official governing document.
• If any provision of these terms is found to be invalid, the remaining terms shall continue to be fully enforceable.
• This platform may not be used for any commercial purpose without prior written permission from 499 Date.

To open an account on 499 Date, you must complete the registration form with accurate and complete information. Registering with false or incomplete details may result in your account being closed at any time, and any funds held in the account may be forfeited.

Each individual may only register one account. Holding multiple accounts is a violation of our Terms & Conditions. If multiple accounts are found operating from the same IP address, device, or payment method, all associated accounts may be closed.

• You must provide your correct name, mobile number, and date of birth at the time of registration.
• A national ID card or passport may be required for identity verification (KYC).
• Only one account may be registered per mobile number.
• To update any account details, please contact our support team.
• Keeping your account password confidential is entirely the user's responsibility.

All services on 499 Date are strictly for users aged 18 and above. Anyone under 18 is prohibited from using this platform. If age verification confirms that a user is under 18, their account will be closed immediately.

• Providing your correct date of birth at registration is mandatory.
• In cases of doubt, a government-issued ID may be requested to verify a user's age.
• Withdrawals may be held pending until age verification is complete.

Once a bet is placed on 499 Date, it is considered final. Confirmed bets generally cannot be changed or cancelled, though a cash-out option may be available in certain cases. Betting odds can change at any time — the odds displayed at the moment of confirmation are the ones that apply.

If an event is cancelled or a bet is interrupted due to a technical issue, 499 Date reserves the right to void the bet and refund the stake at its own discretion. Bets and winnings associated with fraudulent or irregular betting patterns may also be voided.

• Minimum bet amounts may vary depending on the event.
• Maximum bet limits are set based on account level and event type.
• Odds change rapidly in live betting — previously accepted odds may no longer apply to bets confirmed with a delay.
• Placing the same bet from multiple accounts will result in all related bets being cancelled.
• Any bet placed by exploiting a system error will be considered void.

499 Date currently supports deposits and withdrawals via bKash, Nagad, Rocket, and USDT. Deposits are generally credited instantly. Withdrawals are typically processed within 30 seconds to a maximum of 24 hours.

Your account must be fully verified (KYC) before you can submit a withdrawal request. Withdrawals are generally processed back to the same payment method used for the deposit. 499 Date reserves the right to hold any transaction if money laundering or fraud is suspected.

• Minimum deposit and withdrawal amounts vary depending on the payment method.
• No additional withdrawal fees are charged (excluding any fees applied by your payment provider).
• Withdrawals cannot be processed until bonus wagering requirements have been met.
• Withdrawals to third-party accounts are strictly prohibited.
• The payment provider's own policy applies in cases of deposit reversal.

499 Date offers a variety of bonuses and promotional offers — including welcome bonuses, free bets, cashback, and deposit match bonuses. Each bonus comes with specific wagering requirements and an expiry period, all of which are communicated before the bonus is claimed.

Bonuses may only be used for betting and gaming on 499 Date. Bonus funds cannot be withdrawn before the applicable wagering requirements are met. If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings may be forfeited.

• Each bonus offer comes with specific turnover requirements (typically 5–30x).
• Each bonus can only be used once — the same offer cannot be claimed a second time.
• Bets placed using bonus funds may be subject to a maximum win cap.
• Any unused bonus will be automatically cancelled once it expires.
• 499 Date reserves the right to modify or cancel any bonus offer at any time.

Keeping your account secure is your responsibility. Never share your password with anyone. If you share your login credentials or allow someone else to use your account, you are solely responsible for all activity that follows.

• If you suspect any unauthorized access to your account, contact support immediately.
• Use a strong password and change it regularly.
• We strongly recommend keeping Two-Factor Authentication (2FA) enabled on your account.
• 499 Date will never ask for your password via email or phone.

499 Date believes betting should be fun — not stressful or addictive. That's why we actively promote responsible gaming and give users the tools to stay in control of their betting.

• You can set your own daily, weekly, and monthly deposit limits.
• If needed, accounts can be temporarily suspended (cooling-off) for anywhere between 24 hours and 6 months.
• A permanent account closure (self-exclusion) option is also available.
• If signs of problem gambling appear, our support team is ready to provide the necessary assistance.

499 Date reserves the right to suspend or permanently close an account without prior notice in the following circumstances: violation of the Terms & Conditions, involvement in fraudulent activity, or disruption of the platform's normal operations.

• Operating multiple accounts.
• Registering with false information or attempting to bypass the verification process.
• Abusing bonuses or engaging in arbitrage betting.
• Attempting to gain an unfair advantage through hacking, scripting, or any other form of technical manipulation.
• Allowing a third party to use your account, or selling it to someone else.

499 Date handles your personal information with the strictest confidentiality. Your data is never sold to third parties. It is used solely for service operation, identity verification, and legal compliance. For full details, please read our Privacy Policy.

• All data is secured with SSL encryption.
• Payment information is stored in compliance with PCI-DSS standards.
• To view or delete your personal data, please contact our support team.

If you have a complaint, please reach out to the 499 Date support team first. We aim to resolve all complaints within 48 hours. If you are not satisfied with the outcome, you have the option to escalate your case to a higher level.

• All complaints must be submitted in writing via email.
• All complaints must be submitted within 30 days of the incident.
• 499 Date's final decision shall be binding in all matters.