Data Protection Policy

499 Date's Privacy Policy — Your Data, Your Security

Learn everything about how 499 Date collects, stores, uses, and protects your personal information — all explained in plain English. We believe your privacy is a fundamental right.

Last Updated: January 2026
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Your Data is Secure
SSL Encryption & Advanced Security
256-bit SSL Encryption
Your Data is Never Sold to Third Parties
GDPR-Compliant Policy
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1. Introduction & Scope

Who This Policy Applies to and Why It Matters

499 Date (https://499date.com) is one of Bangladesh's most trusted online Sports Betting and gaming platforms. We place the highest importance on our users' privacy. This privacy policy explains in detail how 499 Date collects your personal information, why it is used, and how securely it is stored.

By using our website, app, or any of our services, you agree to this Privacy Policy. Please read it carefully before registering. If you do not agree with any part of this policy, we recommend that you refrain from using our platform.

This Privacy Policy is an integral part of 499 Date's Terms and Conditions. Reading both documents together will give you a complete understanding of the full agreement.

This policy applies to all registered and unregistered users aged 18 and above. Use of our platform by anyone under 18 is strictly prohibited.

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2. What Data We Collect

What personal data is collected and how

499 date only collects data that is necessary to provide its services. We don't believe in gathering information beyond what's needed. Below are the three main ways data is collected:

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number For identity verification (KYC) and age confirmation
Contact Information Mobile number, email address For account verification and communication purposes
Payment Information BKash/Nagad number, transaction ID For processing deposits and withdrawals
Device Information IP address, browser information, device ID For security and fraud prevention
Usage Data Betting history, login times, page visits To improve our services and deliver a personalized experience

Important: We never store your full bank account number, card number, or PIN. Payment information is always kept encrypted in compliance with PCI-DSS standards.

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3. How Your Data Is Used

How collected data is used and the limits of that use

499 date uses collected data solely for specific, clear, and lawful purposes. We never sell your data to commercial advertisers or use it without a legitimate reason.

  • For account creation, management, and security.
  • To process bets, payments, and withdrawals.
  • For identity verification (KYC) and age confirmation.
  • To prevent fraudulent transactions and money laundering.
  • To provide customer support and resolve complaints.
  • To fulfill legal obligations.
  • To send personalized offers and bonuses (only with your consent).
  • To analyze and improve platform performance.

If we ever need to use your data beyond the purposes stated above, we will obtain your consent beforehand. If you do not consent, your data will not be used for that purpose.

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4. Who We Share Your Data With

Rules governing data sharing with third parties

499 Date never sells or rents your personal data to third parties for commercial purposes. However, limited data sharing may be necessary in certain specific circumstances:

  • Payment Providers: Necessary data is shared with bKash, Nagad, Rocket, and USDT providers to process transactions.
  • Identity Verification Services: With authorized verification providers to complete the KYC process.
  • Law Enforcement: Where required by court order or government directive.
  • Fraud Prevention Services: With accredited security providers for account protection.

All third parties with whom data is shared are bound by strict confidentiality agreements. They may only use the data for specified purposes and are required to comply with our security standards.

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5. Data Retention & Storage Period

How long and where your data is stored

499 Date retains your data for as long as your account is active or as needed to provide our services. Even after account closure, certain information may be kept for a defined period to meet legal obligations.

  • Account information: up to 5 years after account closure.
  • Transaction records: up to 7 years in accordance with financial regulatory requirements.
  • KYC documents: retained as required by law.
  • Log files & device data: retained for up to 12 months.
  • Cookie data: varies by cookie type (see details below).

Our servers are hosted in advanced data centers with 24/7 monitoring and active security systems. All data is stored in encrypted form.

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6. Cookies & Tracking Technologies

What Are Cookies and How We Use Them

Cookies are small text files stored in your browser. 499 Date uses cookies to enhance your experience and ensure platform functionality. We use three types of cookies:

Cookie Type Purpose Retention Period
Essential Cookies Login sessions, security tokens — core service operations Deleted when the session ends
Functional Cookies Remembering language preferences and display settings 1 Year
Analytics Cookies Page visit and user behavior analytics 6 months

You can disable cookies at any time from your browser settings. Keep in mind — disabling essential cookies may affect the functionality of certain platform features.

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7. Security Measures

Technologies We Use to Protect Your Data

499 Date uses industry-leading security technology to protect your data. Our security team monitors the system around the clock to detect and respond to any suspicious activity in real time.

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • PCI-DSS compliant payment processing.
  • Two-factor authentication (2FA) available.
  • Automated alerts for detecting unusual login activity.
  • Regular security audits and penetration testing.
  • Data backup and disaster recovery planning.

Warning: 499 date will never ask for your password, OTP, or card number via email, SMS, or phone. If you receive any such communication, report it to our support team immediately.

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8. Your Privacy Rights

You're in Full Control of Your Data

499 date believes every user should have full control over their own data. Your privacy rights are outlined below:

1
Right to Access

You can request to see what data we hold about you.

2
Right to Rectification

You can request corrections to any inaccurate or outdated information.

3
Right to Erasure

You can request deletion of your data within the limits permitted by law.

4
Right to Portability

You can request an export of your data in a structured format.

5
Right to Object

You can object to your data being used for specific purposes.

6
Right to Withdraw Consent

You may withdraw your consent to data processing at any time.

To exercise any of your rights support@499date.com. We will respond within 30 business days.

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9. Protection of Minors

Our commitment to protecting the data of users under 18

499 date is a platform strictly operated for individuals aged 18 and above. We do not knowingly collect any data from minors.

  • A national ID card or birth certificate is required for age verification during registration.
  • Additional KYC verification may be required in cases of suspicious activity.
  • If we discover that someone under the age of 18 has opened an account, that account and all associated data will be deleted immediately.
  • If parents have any concerns, they can reach us at support@499date.com.

For Parents: If you believe your child has registered an account on our platform, please contact us right away. We will act promptly and delete all associated data.

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10. Changes to the Privacy Policy

How You'll Be Notified of Policy Updates

499 date may update this Privacy Policy as needed — for example, when services expand, new technologies are introduced, or legal requirements change.

  • For significant changes, you will be notified at least 14 days in advance via your registered email or SMS.
  • The date of the most recent update will always be shown at the top of this page.
  • Continued use of our services after any changes will be considered acceptance of the updated policy.
  • If you do not agree with the updated policy, you may request to close your account.
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11. Contact & Complaints

Get in touch with us for any privacy-related questions

If you have any questions, concerns, or complaints about this Privacy Policy, reach out directly to our dedicated Privacy Team. We're always here to help.

Email Support

Support@499date.com — responses within 30 business days.

Live Chat

Instant support is available via 24/7 live chat.

When submitting a complaint, please include your registered email address, account ID, and a full description of the issue so we can resolve it promptly.

Why does 499 date protect your privacy?

The core pillars of our data protection framework that let you play with complete peace of mind

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End-to-End Encryption

Every transaction and personal detail you share is protected by 256-bit SSL encryption. No third party can access this information while it's in transit.

SSL/TLS 256-bit
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Data Is Never Sold

499 Date never sells your personal data to advertisers or third parties. Your information is used solely to provide our services.

Zero Data Selling
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Two-Factor Authentication

2FA protection is available to prevent unauthorized access to your account. Security is enforced through OTP verification at every login.

2FA Protection
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Transparent Data Use

You are always clearly informed about what data is being collected and why. We never collect information in a hidden or unclear manner.

Full Transparency
Your Data, Your Control

You can request to view, correct, or delete your data at any time. Your privacy rights are always respected.

User Controls
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Regular Security Audits

Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.

Regular Audits
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Join Our Secure Platform Today!

Your privacy and data are fully protected at 499 Date. Join the platform trusted by millions of Bangladeshi bettors and enjoy a worry-free experience.

Your Data Is Fully Secure Data Is Never Sold 24/7 Support Service in Bengali
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